*Agent Factory · Role Agents* # Give AI a role, not just a task. > Role Agents own an area of responsibility. They have objectives, policies, skills, channels and clear boundaries for independent action. ## What changes Create a supervised AI colleague that works continuously, learns from feedback and knows when to involve a person. ## Four product mechanisms. - **Defined responsibility** — Assign outcomes, routine duties and the information the role should watch. - **Skills and systems** — Connect the role to the approved tools, knowledge and automations it needs. - **Policies and escalation** — Define what it may decide, what needs approval and who owns each exception. - **Continuous improvement** — Add skills and refine behaviour through feedback without rebuilding the role. ## Map the first role agent.