*Agent Factory · Workflow Agents* # Put repeatable processes on autopilot. > Workflow Agents execute a specific business process with known steps, tools, schedules, checks and approvals. ## What changes People stop coordinating routine steps manually and focus on exceptions, judgement and customer outcomes. ## Four product mechanisms. - **Trigger or schedule** — Run when a document arrives, a CRM record changes, a deadline approaches or a schedule fires. - **Follow a defined process** — Use approved skills and systems in a traceable sequence. - **Pause for judgement** — Request approval when policy, confidence or business impact requires a person. - **Monitor every run** — Track progress, cost, errors, evidence and the exact point of escalation. ## Map the first workflow agent.