Trigger or schedule
Run when a document arrives, a CRM record changes, a deadline approaches or a schedule fires.
Platform · Agent Factory
Build agents for tasks — and agents for roles.
Agent Factory is the governed environment for creating, running, supervising and improving AI agents across the company.
What changes
Automate recurring work without losing ownership, policy controls or the moment when a person needs to step in.
First capability
Put repeatable processes on autopilot.
Workflow Agents execute a specific business process with known steps, tools, schedules, checks and approvals.
Follow a defined process
Use approved skills and systems in a traceable sequence.
Pause for judgement
Request approval when policy, confidence or business impact requires a person.
Monitor every run
Track progress, cost, errors, evidence and the exact point of escalation.
Second capability
Give AI a role, not just a task.
Role Agents own an area of responsibility. They have objectives, policies, skills, channels and clear boundaries for independent action.
Defined responsibility
Assign outcomes, routine duties and the information the role should watch.
Skills and systems
Connect the role to the approved tools, knowledge and automations it needs.
Policies and escalation
Define what it may decide, what needs approval and who owns each exception.
Continuous improvement
Add skills and refine behaviour through feedback without rebuilding the role.
Start with one valuable function
Map the first agent workflow.
Choose one function, connect the minimum systems and agree the baseline before expanding.